Complaints Policy

If you would like to make a complaint regarding the content on this site, any user, chatter (PSO, model), or fan, that may go against our guidelines and policies otherwise deemed illegal and in direct violations of our Terms of Use, please contact us by sending an email detailing your complaint to luxuriouspleasuress@gmail.com. All complaints and supporting documents submitted, will be carefully reviewed and resolved within five (5) business days. In appropriate circumstances, we will take immediate action in order to assist with resolving the issue. Outcomes of any investigation/reviews will be communicated to the complaint via email.

You agree that in attempting to resolve any complaint you send to us we may, in our sole and exclusive determination, share your complaint in part or in whole with other individuals involved and/or otherwise implicated in the complaint.

Reporting bad behavior: If you identify a chatter (PSO, model) or fan, you believe to be violating any of the Terms of Use or Luxurious Pleasures policies, please immediately let us know by emailing luxuriouispleasuress@gmail.com. All reports are reviewed as soon as practicable but in no event more than five (5) business days. If the bad behavior involves violation of any law or conduct that is defrauding, threatening or endangering anyone, please email us at luxuriouspleasuress@gmail.com. All reports are reviewed as quickly as possible, but if you suspect someone may be in immediate danger, please contact your local authorities as well.

In making a complaint, you must provide enough information so we may investigate your complaint, such as profile user name of chatter (PSO, model), or fan, date and time of identification and any relevant URLs. If a complaint is missing important information, we may not be able to properly consider it.

With respect to all other matters, we only provide a service which connects you with third-party content. Luxurious Pleasures is for adult entertainment purposes only, furthermore Luxurious Pleasures and any virtual adult entertainment services obtained through our website (app) are provided “AS IS”. Therefore, we enforce only those rules we feel are necessary to comply with law, community standards, and for the safety of our users, fans, and chatters (PSOs, models).

 Abuse of this complaint  process: We do not tolerate complaints made in bad faith or complaints that are abusive, harassing, or otherwise intended to harm us, or any user, chatter (PSO, model), fan, or third party. If you are a Luxurious Pleasures Member and make an abusive or unfounded complaint, we reserve the right to suspend or terminate your Member account and/or refuse to provide access to our Site or virtual adult entertainment services with or without reason or notice to you.

Appeals: appeals or requests for a second review on any decision made should be presented to luxuriospleasuress@gmail.com in detail and we will review within five (5) business days, followed up with an electronic outcome.

Updated: 11/1/25