Fan FAQ's
1. Is my privacy protected?
Yes. We have policies in place that help protect your privacy, this includes but is not limited to your credit card information, name, age, race, and location. To learn more about your privacy, please check out our privacy policy here.
2. I want to connect with some of my favorite chatters. How can I get started?
Simply save your chatter as a favorite to connect, a notification email will be sent to your favorite chatter. Then feel free to send your favorite chatter a message, and your messages will show up on the side of your screen for convenient access. You can send your favorite a message, even if they're not online. We strongly encourage you to initiate conversation with your favorite chatter to help get you started with connecting to your fantasy. If your chatter is not online during the time of your initial message, don’t worry, they’ll get notified of your message and reply to you as soon as they have logged back on. To view our how to guide via YouTube, click here.
3. Is taboo content allowed?
Taboo content is not allowed. With efforts to maintain a safe, healthy environment and to remain compliant with our credit card processing agencies, taboo is not allowed. Please click here to see our list of prohibited terms. Should these terms be violated, your account will be permanently deleted without notice.
4. What happens after I create an account?
You may update your profile with a photo, (please visit us here for guidelines on photo uploads, please note photos may not represent any of our prohibited items listed here. If a photo is not uploaded to your account our default photo will be automatically uploaded on your behalf) along with your age, gender, phone number. Your information is private and won't be viewed. All new fans receive a gift cash bonus upon sign up. That gift may vary from $1.00 free cash bonus to $10 free cash bonus for promotional events to be used within our 120 day period (please note: your cash bonus will expire after 120 days). Should your account funds become low you have the option of adding cash using our easy checkout system. Rest assured your information is safe, and the entity on your bill will be shown as CCBill (Luxurious). This is to help promote discreetness with an easy, secure checkout. Please be advised that once you create an account with us, we automatically put you on our mailing list for newsletters. Your information will never be shared, and our newsletters are simply to let you in on what's new with our chatters, available deals, and promotions. We do not have or keep access to your payment details. To learn more about us and our system, click
here to view our YouTube video.
5. How can I tip my favorite contact?
There is a tab on your desired chatter's page where you are able to tip them. Once you send your favorite chatter a tip, your chatter will receive an email notification alerting them of your gift. You can tip chatters and buy their media when they are offline directly on our site. Chatters receive an 85% payout commission on all earnings received. We truly appreciate your generosity and support. To learn more about us and our system, click here to view our YouTube video.
6. Who is allowed on this site?
Adults 18+ are allowed on this site. Age verification is required before entering this site. We are an open and judgement-free community so adults 18+ regardless of their sexual orientation and preference are welcome here to explore their phone sex fantasies.
7. What type of payments do you accept?
We accept Visa and Mastercard via CCBill. .CCBill is a safe and secure payment site. Your information will not be shared or compromised. Payment process is easy and quick. You also have the option of updating your wallet by checking out as a guest using CCBill. To learn more about us and our system, click here to view our YouTube video.
8. I need a refund. Who can I contact?
For refunds, please connect with live chat here for further assistance. To learn more about us and our system, click here to view our YouTube video.
Chargebacks: We have zero tolerance for abuse of our system and services. Members who perform chargebacks despite Luxurious Pleasures’ efforts to resolve issues with “as is” services or due to fraud; will be permanently banned from our site (app) without hesitation and/or notice. Paying fans with a history of no chargebacks receive a cash bonus of $1.00 every year forever free of expiration . 🥳
9. I want to join you, but I don't want to be committed. Am I required to subscribe to your site?
We do not offer subscriptions. Our cash packages are as little as $3.00 with an extra $1 cash bonus. You can chat and log off at your leisure. Registration is free and there are no commitments when signing on to our site. You are only required to register and sign in to have the ability to see material from our chatters, and communicate with them. We want you to feel like you are apart of an exclusive community, because you are. We host some chatters who are not listed anywhere else, so you'll have the opportunity to discover new fresh faces from all over the world and allow them to become your favorite. To learn more about us and our system, click here to view our YouTube video.
10. How does your website work?
We are primarily a premium chat website, that offers chat communication using voice notes, or simple text messages for members who are on the go and prefer to chat. We offer bonus features such as PPV in chats, including photos, and videos for sale (or free). Media for sale while chatters are offline; along with phone, and one on one video call services solely through the website for those who wish to have real time experiences with their favorite chatter. Creating an account with us is free and easy, all you need to do is input your basic information such as your username and password, verify your account via email address you signed up with, (be sure to check your spam folder if you have not received a request to verify your account in your email main inbox), and browse our site. If you see a chatter you like, simply save them as a favorite and send them a message. In doing so, they’ll get the notification that you’ve saved them as a favorite and they’ll be encouraged to log on and initiate contact with you. While chatters can initiate contact with you once you’ve saved them as a favorite, don’t worry, your balance isn’t deducted when you receive a message from your favorite. Chatter initial messages and replies are free. It is only when you send a message to your chatter and they reply to your message(s) that your account is deducted. If your account balance is not topped off, you will not be able to send messages to chatters. Our system has been well thought out with the best interest of fans in giving you control of your account while being fair in case chatters do not reply to you. We ask that you please be respectful of our system and simply have fun. Our packages are affordable, easy, secure, and flexible.
Because we are largely a chat based site, chatters have the option of setting up their phone call and video call hours, so we encourage you to schedule your phone and video calls with your favorite chatters. To learn more about us and our system, click here to view our YouTube video.
Phone calls: Click on your favorite chatter's profile, if your chatter is accepting phone calls, you'll see the "call me" icon, click that and the system will take you to your chat messaging page. Your call should automatically start your call. If your call does not initially start, simply click the "phone icon" in the right top corner of your messaging page and a popup will appear on the top of your screen. The line will ring 4 times on the chatters end. All phone calls come solely through our website. There is no call log on your phone, no 1800 number so your privacy is protected. To learn more about how to initiate phone calls, click here for our how to guide.
Video calls: Click on your favorite chatters profile, if you chatter is accepting video calls, you'll see the "video call me icon", click the icon and a popup will appear on the middle of your page. Press the green button to initiate your video call. The line will ring 4 times on the chatters end. All video calls come solely through our website. There is no call log on your phone, so your privacy is protected. To learn more about how to initiate video calls, click here for our hot to guide.
Tip: To see how much your favorite is charging per minute for phone and video calls, simply hover your mouse over the "video call me" and "call me" icons. (Right now our system is janky by saying "wallets" but we are working on correcting that mishap. We apologize for any confusion.) We operate on USD, cash, so each "wallet" is actually USD cash.
Please note: Due to restrictions and regulations based on the possibly of graphic nature, fans and chatters are required to be logged on to view and communicate with one another, so if you want to see or talk with our chatters, simply register for your free account and initiate contact. Trust us when we say, registration is totally free, safe, secure, and easy.
Please also note: That for every message you send, be it a text, picture, video, or voice -note, once your favorite chatter replies, their initial messaging fee will be deducted from your account. So, for example, if you send your favorite chatter a video and your favorite chatter’s standard messaging rate is $2.00 per message, once your chatter replies to the video you sent, your balance will be deducted their $2.00 chatter rate. If you send two messages to your favorite chatter and their rate is $2.00 per message, your account will be deducted $4.00, once they respond. Chatters have the ability to customize their voice note, photo, and video rates for PPV requests in the private chat.. To learn more about us and our system, click here to view our YouTube video.
Voice notes, photos, and videos sent in the private chat are just that... private, so it is important to be mindful and respectful. It is a violation of our terms of use to abuse this system by sending prohibited material and recording (including but not limited to screen record) videos, voice notes, and photos that are sent to you by our chatters. To learn more about our terms, please click here.
11. Help! I'm online and no one is here! What can I do?
We are a small community so we understand that routines, connections, and schedules may take some time to establish. You can still send your favorite chatter a message while they're offline, and we suggest you ask when they'll be back online and schedule your phone call. Once your favorite chatter logs on, they'll see your message and respond to you.
12. I want to join, but your taboo restrictions make me apprehensive. I want to get nasty, how can I achieve my goals?
Due to law regulations, and credit card restrictions, taboo is prohibited. We understand this may be difficult for you, but we must follow the law so there is unfortunately not much else we can do. We do however, encourage you to express yourself with your favorite chatter. We encourage you to be creative in what you explore with your fantasies. Be sure to connect with your favorite chatter openly and with full transparency. While we don't want you to be bored or limit yourself, we also want to follow required guidelines, while protecting our chatter's boundaries. As a reminder, photos and videos containing taboo will be removed and your account will be permanently banned. To learn more about our stance on taboo, check out our Taboo Talk Blog Post.
13. I want to take a break and deactivate my account. How can I do that?
You can take a break and deactivate your account, anytime, right from your profile. Simply click the deactivate button on the bottom of your profile. A 4-digit code will be emailed to the email address verified under your account. Once you add the deactivation code on your profile, your account will be deactivated. When you are ready to visit us again, simply log onto your account to automatically reactivate your account. If you would like to permanently delete your account, the fastest way to have your request met would be via email at luxuriouspleasuress@gmail.com, or feel free to send us a chat request.
14. There are some pretty hot girls here. Are they real?
We are a platform that encourages virtual fantasy play to offer the best experience. Our goal is to help you relax and take you away from any stress your reality may bring you. Feel free to connect with your favorite chatter to find out more about what virtual fantasies they offer.
Have questions that aren’t listed here or need immediate assistance? Feel free to send us a help request via chat. Simply click the green chat button to the bottom right of your screen to begin your session for assistance. Please allow a few hours for response time.
Please note: spammers will be automatically blocked due to unrelated requests for assistance.
Click here to start your virtual fantasy connections and register now!
Click here to read hot sexy stories from our chatters.
Updated 11/3/25